Percipio Learning - Reactivate a User

You can reactivate inactive users individually, or by using the bulk import feature.

To reactivate an individual user

1. From the Admin menu, click USERS > User Management. The User Management page displays.
2. Locate the inactive user you want to reactivate.
3. In the Actions column, click  > . The Edit User page displays.
4. In the Status field, select Active.
5. Optionally, select Require this user to change their password during first-time log in to force the user to change his password when he signs into Percipio for the first time.

Entering a value in the Password field automatically enables this feature, which is indicated when the option is selected. Once the user changes his password, this feature automatically turns off and the check box clears.

6. Optionally, select the date and time you want to send an initial Welcome email.
   Note: The date and time are based on your local system settings, not the email recipients' settings.
   • The user must have a valid email address included in the profile to receive the Welcome email.
7. Click Update.

To reactivate multiple users at once

1. From the Admin menu, click USERS > User Management.
2. Click Download List to generate and download a CSV file containing all of your users and their user profile data. Alternatively, if you have an existing CSV file you wish to import, skip to the next step.
Note: We recommend you that you prevalidate the CSV file prior to uploading it. You cannot undo an import. We suggest that you keep your CSV files at least one back in case you need to roll back any changes.
3. Open the downloaded file and remove all columns except for externalUserID and status. This avoids any accidental overwrites for other users and data in Percipio.

Optionally, sort your CSV by status.



4. Locate the users you want to reactivate and, in the status column, change their status to active.
5. Save the CSV file.
6. On the User Management page, click Import.
7. Click the PREVALIDATE tab.
8. Open your saved CSV file and click Prevalidate Users. Percipio conducts the following checks on the import file:
• File format (CSV)
• Authorized separators: a comma (,) a semicolon (;) and the Tab function.
• Empty file
• Maximum size
• CSV field values
9. If any errors occur, click Download prevalidation report to and correct them.
10. Click the IMPORT tab.
11. Click Select a file to browse to your CSV file.
12. Select the date and time you want to send the initial Welcome email.
    Note: The date and time are based on your local system settings, not the email recipients' settings.
• The user must have a valid email address included in the profile to receive the Welcome email
13. Click Import.

The file imports, and users update automatically.

14. View the bulk import reports.

• Related Articles

• Percipio Learning - User Listing Report (New)

  The User Listing report displays a full listing of all users within Percipio. Percipio may take up to 24 hours to include relevant activity in this report. Report insights The User Listing report shows you: A list of active and inactive users in ...

• Percipio Learning - User Summary Report (New)

  The User Summary report provides an overall summary of each user's Percipio usage within your organization including Digital Badges earned. Percipio may take up to 24 hours to include relevant activity in this report. Report insights The User Summary ...

• Percipio Learning - Create an individual user

  To create an individual user From the Admin menu, click USERS > User Management. The User Management page displays. Click New User. The New User page displays. Enter the User details. User profile fields Select Require this user to change their ...

• pcl. LMS learning - How to add multiple users to your portal at once

  To help you reduce your workload, pcl.LMS lets you add users to your portal in a mass. Here’s how to import multiple users in a few steps: 1. Sign in to your pcl.LMS account as Administrator. Go to Home > Import - Export (1). Note: When, along with ...

• pcl.LMS Learning - How to assign multiple users to an ILT session

  To help you reduce your workload, pcl.LMS lets you add learners to your ILT sessions in mass. Here’s how to import multiple users at once: 1. Sign in to your pcl.LMS account as an Instructor. Open the course with the ILT session. 2. Click on the ILT ...