Having all required informational elements organized before you begin to create your custom journey makes the four-step process go quickly. See Plan your Custom Journey to ensure you have all elements and review how changes to a journey impacts learners.

Skillsoft Aspire Journeys are only available in English. To offer a Skillsoft Aspire Journey one in more than one language, make a copy of it, add the languages and content you need to the copy, then hide the original.

Get started

1. To start the four-step process, from the Admin menu, select Content, then Journeys. The Custom Journey page displays.
2. Select the Create Journey button.
3. Choose the template to match the level of learning needed for your journey. The four-step process is the same for either template selection:
   • Single Track opens with one track already on the page for you to edit, though you can add as many as you need for your journey. A single-track journey has a recommended learning time of up to 30 hours. These shorter journeys help your learners with short-term goals such as learning new technologies or increased responsibilities in their current job role.
   • Multi-track opens with three tracks already on the page for you to edit, though you can add or remove as many as you need for your journey. A multi-track journey has a recommended learning time of 30-90 hours. These longer journeys help your learners with long-term goals, such as a new job role within your organization.

4. At the end of each step, you can Cancel without saving changes, Save as draft to continue at a later time, or move onto the Next step.

Follow the steps

Percipio includes a stepped process to guide you through creating your journey.

1. Describe your journey: In this step, specify the title and description of the journey, chose an image and library location so the learner can find it, select whether learners can earn a custom Digital Badge, and specify in which languages learners can access the journey.
   Tips for completing step 1 — Describe your journey:

   • We recommend that you make your journey and track titles short and succinct so they fit on your custom digital badges. The shorter the titles and descriptions the easier it is for learners to understand. Percipio does not limit the number of characters on titles or descriptions.
   • Images should use a 16x9 aspect ratio (for example, 1920x1080px) and be sized no more than 300KB.
   • A journey must always exist in English, but may also exist in other languages. For each language chosen, you must provide relevant translations for titles and descriptions. To identify courses in a local language, see Find a course in a different language.
   • You cannot move to step 2 until all required fields are specified for all selected languages.
   • You can add a language if needed. From the Language drop down, select Manage languages, then select the desired language. Complete required fields, then select the next language.
   • You can only add or remove languages to a journey in this step.
   • The Journey source field is free-form text and required. Journey source is used as a filter in reporting and text in this field helps you distinguish where the journey came from when viewing reports. Having a corporate-wide protocol defined for using this field helps ensure consistency across journey creators. For example, you can use your Organization name to distinguish against a Skillsoft Aspire journey.
   • To see the option that allows learners to earn a custom Digital Badge, the setting must be turned on and you must have created and published Digital Badges.
   • The custom Digital Badge that learners earn for completing the track and journey is the published badge that is active during the creation of the journey. If the badge design changes after you add it to the journey, you must edit the journey to add the new badge.
2. Build your journey: This is where you build out your journey structure. A journey can have up to three parts: Introductory (optional content), Tracks (required content) and Related Content (optional content). Within each part, you create one or more sections or tracks, which you then populate with either Skillsoft or custom content items. Each track or section displays as a content strip to the learner.
   Tips for completing the step 2 — Build your journey:

   NOTE: Before adding any Skillsoft content to your custom journey, check the Content Status report to ensure items you want to include are not retiring soon. If you add items that get retired at a later date, they are automatically removed from the journey and no longer count toward completion.

   • Make sure the appropriate language is selected before adding sections or tracks and making content selections.
   • For each language you selected, you must specify content for each track before you can move onto step 3.
   • If you selected the multi-track option when creating the journey, three blank tracks display for you to edit. If you selected the single-track option, only one blank track displays for you to edit. In either case, you can add more tracks (click Add a track) or remove unwanted tracks at any time (click  in the track). A best practice is to add no more than 15 items to each individual track, but there is no limit to the number of items you can add.
   • Each language option does not need to have the same number of tracks, the same number of introductory or related content sections, or even the same amount of content within each track or section.
   • Images should be in a 16x9 aspect ratio, be less than 300KB, and be 1920x1080px.
   • Individual videos you add do not count toward the completion of a track.
   • We recommend that you make your track titles short and succinct so they fit on your custom digital badges. The shorter the titles and descriptions the easier it is for learners to understand. Percipio does not limit the number of characters on titles or descriptions.
   • When selecting a content item to add to a track, notice the collections listed for that item. Content items can exist in more than one collection. Your learners need to be assigned to at least one of those collections through license distribution if you want learners to be able to see and complete that item in the track.
   • If learners are not assigned to a collection containing the content item selected for a track, learners do not see that item in the track.
   • Learners can complete the track and the journey without access to all content items.
   • You can add custom content and Live Courses (ILT) to a custom journey.
   • For the Introduction and Related content sections:
     • These sections are optional and are there for the learner to reference before, during and after going through the journey. Items display as a strip of content cards above/below the Tracks part in the order specified.
     • You can define multiple Introductory and Related content sections for an individual journey. Each section can have up to 15 items.
     • You have the option to add customized text, called a Rich text block, that displays in a new browser tab when the learner clicks the image block associated with it. You can add formatted text, images, tables, and hyperlinks in the Rich text block.
   •  You can remove a section or track at any time by clicking the remove button . When you remove a section or a track all content within that section or track is also removed from the journey.
3. Target journey to audience: In this step, you have the option to make your journey available only to a specific audience; otherwise, it is visible to all learners on your Percipio site.
   Tips for completing step 3 — Target journey to audience:

   • The audience must be defined for it to appear in the list. See Create a New Audience if you do not see the one you want.
   • If you do not select an audience, the custom channel displays to all learners via the All users audience.
   • For the learners of an audience to be able to complete all items in a track, the audience must be assigned to the collections containing those items.
   • If learners in an audience are not assigned to a collection containing the content item selected for a track, learners do not see that item in the track.
   • Learners can complete the track and the journey without access to all content items.
   • You cannot target your journey to an individual, only a defined audience.
   • If you need for others to review a journey before the intended audience sees it, create a new audience of the designated reviewers and add only that audience. After the reviewers approve the journey, you can remove them from this step and add the intended audience by editing your published journey.
   • If you have the role of content coordinator you cannot target a journey to an audience. Save the journey as a draft and notify a site admin or content curator.

4. Review and publish journey: In this final step, you have the option to review and edit any section of the journey before you publish it, edit the audiences, and check to ensure learners are licensed to access the content in the journey.
Note: Check that targeted learners have access to all collections for content added to the journey. Use license distribution to assign collections. If a learner does not have access to a content item within a journey, they do not see that content item. Learners can complete the track or the journey without access to all content items.
Tips for completing step 4 — Review and publish journey:
• Select View Details to see the collections associated with the content selected for the journey.
  • Select Download journey content list to generate a CSV file of all the journey's content and within what collection it is located.
• Check that targeted learners have access to all collections for content added to the journey. Use license distribution to assign collections.
• If a learner does not have access to a content item within a journey, they do not see that content item. Learners can complete the track or the journey without access to all content items.
• Review how your track and journey titles display in your custom Digital Badges. If a title appears too long, select Edit Digital Badge Titles and modify the title to fit the badge. When you modify a title, it does not change the actual title displayed in the user interface.

After you publish a journey, it is available for consumption by the learners who are targeted.

Note: It may take several minutes for the journey to display in the library and search results.